Making a complaint
Our guide to making an NHS complaint
Our guide to making a social care complaint
Get help to make your complaint heard
Citizens Advice have produced a series of guides to help you make a complaint or raise a concern.
You can find out more about what's involved in making a complaint about a particular service and see what your next steps might be.
There are tips and tools such as letter templates and other practical resources to support you to make an effective complaint. You can also contact us to find out how to get help with making your complaint.
|GP complaints||NHS dentist |
|NHS hospital |
North East NHS Independent Complaints Advocacy (ICA) can help to explain the complaints process and has people who can assist you in making your complaint.
How to contact ICA:
Email: email@example.com or Telephone: 0808 802 3000
ICA currently run a local appointment service