Enter & view reports
“Enter and View” is used by Healthwatch as a means of gathering evidence of patient experience in the preparation of reports. Enter and View uses selected, trained, DBS checked volunteers (Disclosure and Barring Service – previously known as CRB) to observe the provision of health and social care services locally. This involves talking to service users and carers directly to ask questions about the care they are receiving, so that a report for service providers can be produced based on this feedback. Visits take place on any premises where health and or social care services to adults are being provided.