Evidence based reports
Sunderland Community Equipment Services report
Initial conversations with some service users of Sunderland Care and Support, Community Equipment Services (CES) included negative feedback about the service and highlighted some issues they had experienced. This feedback was gathered over the first few months of 2017 and involved engagement work with the following organisations: Sunderland Carers Groups in Washington, Southwick and Pallion, Stroke Association groups, Alzheimer's Society groups, Kepier Medical Practice Patient Participation Group and South Hylton Medical Centre Patient Participation Group.
The feedback gathered prompted a larger piece of work, looking at Sunderland Community Equipment Services and accessing more focused feedback from their service users and equipment prescribers.
New Silksworth Medical Practice - How are things going since the merger?
On 1st October 2017 Church View Medical Centre and Colliery Medical Group merged to create New Silksworth Medical Practice.
During April - May 2018 our Engagement team and volunteers went along to New Silksworth Medical Practice to speak to patients to find out their opinions on 'How things are going since the merger?'
PPG report
Every GP practice in the five Sunderland localities has a Patient Participation Group (PPG). To find out more about what they are, what they do, and how you can get involved – please read our report...
Healthwatch Sunderland report on Mental Health Services
During 2016 Healthwatch Sunderland carried out a series of engagement activities across Sunderland with the aim of gathering current patients, carers and staff views on NHS funded mental health provison.
The findings from this piece of work can be found in the report along with the associated recommendations.
Download the feedback from Northumberland, Tyne & Wear NHS Foundation Trust
Download the feedback from NHS Sunderland Clinical Commissioning Group
Healthwatch Sunderland Patient Participation Groups Event
Healthwatch Sunderland held an event for Practice staff and Patient group members to discuss and agree the key things to have an effective PPG.
Healthwatch Sunderland refugee engagement event
Healthwatch Sunderland was keen to ensure that the local refugee community was given a voice regarding the health and social care services that they access (or don’t access) in Sunderland.
Consultation around “No Voice Unheard No Right Ignored” Green Paper for people with a learning disability and/or autism
The primary outcome of the work of Healthwatch and Sunderland People First was to feedback a range of Stakeholder opinions into the national consultation and this was achieved. Our secondary aim was to provide a report, with an emphasis upon people's views on the Sunderland experience that could be shared with local commissioners and providers.
Report on Call for Evidence: Elderly Hospital Care, Hospital Discharge & Dementia Identification
Engagement carried out by Healthwatch staff during autumn of 2013 indicated that there were some concerns over hospital discharge, elderly hospital care and dementia identification.
Wearside GP Practice Closure: Recommendations to improve consultation practice around proposed changes to GP practices
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Reports commissioned by Healthwatch
Groundwork NE & Cumbria - Engagement
Groundwork NE & Cumbria supported Sunderland Healthwatch to effectively engage children and young people in the city through their expertise, knowledge and locally based Children and Young People’s programmes.
Sunderland’s Young People and their Experiences of Healthcare Services
Healthwatch Sunderland commissioned Groundwork North East to engage with young people across the city and establish their views and needs around health and social care.
