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To empower people and communities to improve health and social care services together

Information & Signposting Service - 0191 514 7145

Information & Signposting

Our information and signposting service is free and confidential, impartial and independent.  We can provide you with information on local helath and social care services, including NHS services, community services and care homes.  We can signpost you to the most appropriate complaints process or professional advocacy services if you need support to make a complaint about a health care service.

How you can help

We're really keen for people, community groups and local organisations to use and raise awareness of our Healthwatch Sunderland's Information and Signposting Service. Please also encourage anyone you know to use the service where appropriate. It would be really helpful if you would:

  • Highlight and refer to our Information and Signposting service
  • If you are running a project or service, display our posters and leaflets
  • Pass information about our Information and Signposting service to other people and any networks/groups/contacts in the Sunderland area

If you think there is a service we should know about that will help us signpost people in our community to the right place, please get in touch.