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Hot off the press! Decision made on Urgent Care in Sunderland

29/01/2019

The Sunderland urgent care consultation concluded with the decision to have an urgent treatment centre located at Pallion Health Centre with five Sunderland Extended Access services located throughout the Sunderland area.

The Sunderland Extended Access service will be available at:

  • Pallion Health Centre (this will be joined up with the urgent treatment centre)
  • Bunny Hill Primary Care Centre
  • Houghton Primary Care Centre
  • Riverview Health Centre
  • Washington Primary Care Centre


Opening times for the urgent treatment centre will be 10am to 10pm, Monday to Friday and 8am-10pm weekends and bank holidays. The Sunderland Extended Access Services will be open 6pm-8.30pm, Monday to Friday, 9am-5.30pm weekends and 10am-2pm on bank holidays.

The clinical model has changed following the consultation to address concerns voiced by people living in the Coalfields and Washington area. This means people will be able to use the Sunderland Extended Access Service at Houghton Primary Care Centre and Washington Primary Care Centre for both minor illnesses and injuries.

The changes are expected to take place from April 2019 and it is important to recognise that any changes will only take place when robust plans are in place to ensure that patient care is not affected. This planning will now take place and include a public communication campaign to ensure people are aware of how and where to access services.

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