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To empower people and communities to improve health and social care services together

Engaging and empowering staff is key to driving improvement in hospital care


The Care Quality Commission (CQC) has today (Wednesday 14 June) published a report that explores how eight NHS trusts have been able to make significant improvements in the quality of care and improve their CQC rating.

'Driving improvement: case studies from eight NHS trusts,' reveals the journey of improvement travelled by eight trusts from the perspective of staff, patients and organisations that represent them, and highlights how engaging and empowering staff has been critical in driving up quality.

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