• Text size
  • A
  • A
  • A
**We are still available during the COVID-19 outbreak but we may take a little longer to get back to you**

Healthwatch Sunderland shortlisted for prestigious national award


We have been nominated for a prestigious national award for our Care Home Life – What it's really like! work which helps people to find the right care home in Sunderland for themselves or a loved one.

We have been shortlisted under the 'The impact our team makes' category in the Healthwatch Awards 2020, which are run by Healthwatch England.

This annual event, which this year is taking place virtually due to the pandemic, celebrates the difference all local Healthwatch's 4,400 staff and volunteers have made over the past year.

We are one of only 30 local Healthwatch out of a total of 152 across England to be in the running for one of the awards. Like our colleagues across the country, our staff and volunteers have been supporting our local community more than ever through the pandemic by:

  • Finding out what people like about health and social care support, and what could be improved
  • Helping people find the information they need about services in their area
  • Encouraging those in charge of NHS and social care services to make the changes that communities would like to see.

In addition, we have also been supporting the general public to find the right care home, either for themselves or a loved one, through our Care Home Life – What it's really like! work. This work and its findings have become even more important whilst care home doors in Sunderland are shut to visitors to protect residents from COVID-19.

During this time we are still available to talk to people during what can be a stressful and upsetting time and go through the Care Home Life – What it's really like! reports, with them. Our website has at least two reports for every care home in Sunderland on the dedicated page on our website, www.healthwatchsunderland.com or you can contact us on
0191 514 7145. The reports contain a range of information on each home which has been gathered from the care home residents, their relatives, friends and staff who have told the team what it's like to live in the home.

The overall winner from each category will be chosen by a panel of judges and announced during Healthwatch Week, which runs from Monday 2 November 2020.

Anna Gillingham, Healthwatch Sunderland Project Lead said;

“We are delighted to have been shortlisted for our Care Home Life work.  The work has been a pleasure to carry out and visits to our local homes is something the whole team, staff and volunteers included really enjoy and look forward to.  The work has been well received by many looking people who are looking for a suitable care home for their loved one and it’s great that our work is available to support them through this difficult time. To be nominated for the work is an additional bonus and its lovely the whole team has been recognised for their hard work and dedication.”

Sir Robert Francis QC, Chair of Healthwatch England, said:

“I never stop being inspired by the dedication of local Healthwatch staff to making care better for their communities. Whether reaching out those whose views are not being heard, helping people to find the support they need or making sure NHS and social care services act on the improvements that the public want to see, the award entries highlight the difference local Healthwatch make.

I would like to congratulate everyone who has been shortlisted. They have done their communities proud.”




Receive our newsletter