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Mums-to-be can be reassured of excellent maternity care as Sunderland Royal Hospital is rated best in the NHS

03/03/2020

Maternity services at Sunderland Royal Hospital have been rated as the best in the NHS in a national survey which measures patient satisfaction in maternity care.

The Care Quality Commission’s (CQC) 2019 national survey of ‘women’s experiences of maternity care’ has revealed maternity services at Sunderland Royal Hospital as the best performing nationally with the most positive responses to the survey (88%) when compared to all other Trusts and a national average of 78%.  

Sunderland Royal Hospital has also been rated as the best performing across the whole of the North East and North Cumbria when it comes to the care and attention women received in hospital after the birth of their babies.

As well as scoring the highest of any hospital in the region for ‘care in hospital after birth’, Sunderland Royal Hospital also scored highly in a number of other categories, including:

  • Partners being involved as much as they wanted (9.8 out of 10)
  • Being treated with respect and dignity during labour and birth (9.8 out of 10)
  • Staff introducing themselves before examination or treatment (9.8 out of 10)
  • Being spoken to during labour and birth, in a way they could understand (9.8 out of 10)
  • Being treated with kindness and understanding by staff after birth (9.4 out of 10)
  • Thinking the hospital room or ward was clean (9.3 out of 10)

The 2019 Maternity Survey summarises the experiences of 17,151 women who gave birth during January and February 2019. The survey asked women about their experiences of care across the pregnancy pathway from antenatal care, labour and birth, and postnatal care.

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