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**We are still available during the COVID-19 outbreak but we may take a little longer to get back to you**
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NHS Test and Trace

05/08/2020

If NHS Test and Trace calls you by phone, the service will be using a single phone number 0300 0135 000. The only website the service will ask you to visit is contact-tracing.phe.gov.uk.

Contact tracers will NEVER:

  • ask you to dial a premium rate number to speak to them (for example, those starting 09 or 087)
  • ask you to make any form of payment
  • ask for any details about your bank account
  • ask for your social media identities or login details, or those of your contacts
  • ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone
  • ask you to purchase a product
  • ask you to download any software to your device or ask you to hand over control of your PC, smartphone or tablet
  • ask you to access any website that does not belong to the Government or NHS

Please be aware, look out for others and stay safe!

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