News
Update - Urgent Care Services in Sunderland
This information is from NHS Sunderland Clinical Commissioning Group . It is an update on planned changes to urgent care in Sunderland. In January,...
Sunderland People First Spring Newsletter
Sunderland People First have just published their Spring 2019 Newsletter . We hope you will enjoy reading it! To find out more about Sunderland...
April is Bowel Cancer Awareness month
Bowel cancer is the 4th most common cancer in the UK but If it's detected at an early stage more than 9 out of 10 people will survive it for five...
Flu vaccination: easy read flu leaflet
An easy to read leaflet providing information on influenza (flu) and vaccination has been developed by Public Health England . This leaflet is aimed at people who have, or care for someone with a learning disability. It provides easy to read advice on: the flu virus and why you need a vaccine signs...
‘Join our Path to Excellence journey’ at NHS roadshows across South Tyneside and Sunderland
The NHS across South Tyneside and Sunderland is inviting patients, members of the public and healthcare staff to a series of drop-in roadshows over the coming weeks to find out more about Phase Two of the Path to Excellence programme. From Saturday 13 October and over the next eight weeks, the NHS...
CQC warns of growing ‘care injustice’, with access to good care increasingly dependent on how well local systems work together
This year’s State of Care shows that most people are still getting good care – when they can access it. The Care Quality Commission’s (CQC) annual assessment of the quality of health and social care in England shows that overall, quality has been largely maintained, and in some cases improved, from...
Out and About
Our Engagement Team and volunteers have been very ‘busy bees’ over the last month getting out and about across Sunderland telling people who we are and what we do. Here is a snapshot of just some of the things we have been up to: Believe it or not, it is a year since we first made visits to...
Come and hear what people thought of the proposed changes to urgent care in Sunderland
NHS Sunderland Clinical Commissioning Group (CCG) have given the public the opportunity to have their say about proposed changes to the way they deliver urgent care services. They've engaged with over 2,507 people, which is over 1.1% of the population during the public consultation phase which...
Consultation on contracting arrangements for Integrated Care Providers (ICPs)
NHS England has launched a 12 week consultation on the contracting arrangements for Integrated Care Providers (ICPs). They are keen to receive feedback. The consultation period runs from 3 August to 26 October 2018 The consultation provides more detail about how the proposed ICP Contract would...
Improvements underway to hospital parking in Sunderland as Trust introduces new ‘pay on exit’ system
Changes to visitor car parking at City Hospitals Sunderland NHS Foundation Trust are set to improve people’s experiences when visiting hospital after health bosses listened to feedback. From 1 October 2018, a new ‘pay on exit’ system will be introduced at Sunderland Royal Hospital, Sunderland Eye...
Book a Place to Share Your Views at NHS Sunderland Maternity Voices Partnership September Family Event
NHS maternity care providers are asking parents who've recently had a baby in Sunderland over the last year and people who are planning to have a baby at Sunderland Royal Hospital in the future to share their views on local maternity care. Sunderland Maternity Voices, a partnership between families...
Introducing the Red Bag Scheme
A new scheme, designed to improve communication and experience for care home residents who need hospital treatment, is being launched across the city today. The Red Bag Scheme is a joint project between City Hospitals Sunderland NHS Foundation Trust, Sunderland CCG, Sunderland City Council, NEAS...
Have your say on how adult social care is funded
Your views matter Consultation runs from 31 July to 26 September 2018 The Local Government Association (LGA) green paper is only a starting point and they want to build momentum for a debate across the country about how to fund the care we want to see in all our communities for adults of all ages...
Double thumbs up for City Hospitals Sunderland as Trust receives ‘good’ rating for quality of care and use of resources
City Hospitals Sunderland NHS Foundation Trust has become the first Trust in the North East to undergo a new combined inspection by independent healthcare regulator the Care Quality Commission (CQC) and NHS Improvement (NHSI), the national body responsible for overseeing NHS Foundation Trusts...
Consultation on Specialist Stop Smoking Service for Sunderland
Survey closing date: 22nd August 2018 The Council is beginning a process to set up a Specialist Stop Smoking Service in Sunderland. The Service aims to reduce the current high rates of smoking by focussing on particular communities and identified groups, as well as those with complex needs such as...
4 high scores awarded for their hard work
We recently awarded 4 care homes a Star Award based on all the positive feedback the Healthwatch team received as part of the Care Home Life work. This work involved the team visiting all care homes across Sunderland, to find out what it is like to live there. This was done by talking to residents...
South Tyneside and Sunderland Healthcare Group seeks views on proposed merger of Trusts
Leaders at South Tyneside NHS Foundation Trust and City Hospitals Sunderland NHS Foundation Trust are seeking the views of staff, patients and members of the public on plans to become one organisation in the future. The nine week engagement with all stakeholders as both Trusts progress plans to...
New Guide to help with complaints and feedback
The Local Government and Social Care Ombudsman and Healthwatch England launched a new guide to help care providers see best practice in receiving and dealing with comments, complaints and feedback about their services. The new single complaints statement sets out what service users, their families...
111 Online is now live across the North of England
NHS England have shared the positive news that 111 Online is now live across the North of England, the first region to complete “go live” status. They are sure you will agree this is great news, and a service which has the potential to divert calls away from 111 and offer an alternative and...
Northumberland, Tyne and Wear NHS Foundation Trust again rated Outstanding following CQC inspection
England's Chief Inspector of Hospitals has once again rated the services provided by Northumberland, Tyne and Wear NHS Foundation Trust as Outstanding, following an inspection by the Care Quality Commission. A team of inspectors visited Northumberland, Tyne and Wear NHS Foundation Trust in April...
Phoenix Unit flying high
On the 19 th July our Engagement team visited the Phoenix Unit at Sunderland Royal Hospital to present the staff team with a Healthwatch nominate a Star Award. The Phoenix Unit is the Trust’s Chemotherapy, Haematology and Infusion Day Unit, and we have recently received some amazing feedback from...
Healthwatch Sunderland Annual Report 2017-2018
Healthwatch Sunderland is pleased to present it's Annual Report for 2017-2018. Our Annual Report will give you a taste of what Healthwatch Sunderland have been up to, the work we have done, where we have been, the people we have met along the way and what they have told us about the health and...
About the CQC Adult Inpatients survey: #InpatientExperience
Care Quality Commision (CQC)have published the results of the 2017 adult inpatients survey. The survey involved 148 NHS acute trusts in England that sent questionnaires to a total of 183,692 patients. Responses were received from 72,778 people, which is an adjusted response rate of 41%. Trusts...
Caring for our Carers
Sunderland and South Tyneside NHS Foundation Trusts will be raising awareness of the important role of carers next week with a series of information events which support local carers to be healthy and connected. The events, which coincide with Carers Week, will provide information and practical...
Sunderland Urgent Care - Have Your Say!
Over the past two years, NHS Sunderland Clinical Commissioning Group have talked to hundreds of local people about urgent care. People have told them that they find the system confusing, and are not always sure where to get the care they need. Many people have also told them they find it hard to...
New data rules mean you need to tell us if you’d like to stay in touch
There’s always something happening in health and social care, so each month we produce an e-newsletter to help you stay up-to-date. It comes direct to your inbox with news of our own work plus local events, initiatives and chances to have your say on services. As you might already know, data...
Living with and beyond cancer- Health and wellbeing event
Sunderland Royal Hospital- Cancer Services would like to invite you and your relative/carer to attend their Health and Wellbeing event on: Thursday 21st June 2018 10.00-4.00pm at the Stadium of Light Sunderland SR5 1SU The event is free and includes lunch and refreshments, free parking is available...
Dementia Action Week
Previously known as Dementia Awareness Week, Dementia Action Week takes place between the 21st and the 27th of May. The goal of Dementia Action Week is to encourage people to take action to improve the lives of those affected by dementia, working to create a dementia-friendly UK where those with...
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