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**We are still available during the COVID-19 outbreak but we may take a little longer to get back to you**

NHS dentist charging for Personal Protective Equipment

We received a phone call from a member of the public to bring to our attention their concern surrounding them being charged for Personal Protective Equipment (PPE) following recent treatment at an NHS dentist. 

We investigated this and found the following:

If you are attending an NHS dental appointment, you should NOT be charged for the use of any PPE used by the dental staff or yourself. If you have already been charged, you can ask for a refund under Section 22 of The National Health Service (General Dental Services Contracts) Regulations 2005 that forbids NHS dental practices from charging for PPE.

We would also suggest you email this information to: Nhsbsa.sherlock@nhs.net from the NHS Business Services Authority.

Published: 04/02/2021


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