Herrington Medical Centre
On Thursday 7th November our Chair, John Dean, and members of our Engagement Team, went along to Herrington Medical Centre to present their team with a Healthwatch Sunderland Star Ward.
They were given the award after fabulous feedback from their patients over the past year.
Patient feedback included;
"Both doctors and reception are of excellent calibre."
"I moved house and had to change surgery. The process was simple. Online prescriptions and appointments make things much easier. A good experience!"
"I can get an emergency appointment here the same day. The reception staff are very professional. The prescription service is good here and the staff are lovely. I have been at this practice since I was a little girl."
One of the GPs, Dr Birrell, who was at the presentation said; "At Herrington we aim to give quality to people's lives and to support our patients to make their own, informed, decisions. We are delighted that we have had such positive feedback from our patients. The presentation of the Healthwatch Sunderland Star Award is a real feather in our cap, but it won't go to our heads. We continue to strive to improve the care that we provide. Thank you to everyone who has contributed feedback. It really does help to direct our development."
Well done to all at Herrington Medical Centre, your patients think you're fabulous!