Sunderland Community equipment services - 2018
Read our report on service users views of Sunderland Care & Support, Sunderland equipment services.
Summary
Initial conversations with some service users of Sunderland Care and Support, Community Equipment Services (CES) included negative feedback about the service and highlighted some issues they had experienced.
This feedback was gathered over the first few months of 2017 and involved engagement work with the following organisations:
- Sunderland Carers Groups in Washington, Southwick and Pallion
- Stroke Association groups, Alzheimer's Society groups,
- Kepier Medical Practice Patient Participation Group
- South Hylton Medical Centre Patient Participation Group.
The feedback gathered prompted a larger piece of work, looking at Sunderland Community Equipment Services and accessing more focused feedback from their service users and equipment prescribers.
Downloads
Download our report and the two responses we have received from Philip Foster, Chief Operating Officer from Sunderland Care & Support.
Sunderland Care & Support - Community Equipment Services Report - June 2018
Response from Philip Foster - November 2018
Response from Philip Foster - August 2018
