1. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  2. Should I see a pharmacist instead of a doctor?

    Advice and Information -

    ​​​​​​​Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.

  3. How can your pharmacy help you?

    Advice and Information -

    Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you.

  4. August Bank Holiday Pharmacy opening hours

    News -

    Find your nearest open pharmacy during the August Bank Holiday. These are opening times for bank holidays only.

  5. What help can you get to pay for your prescriptions?

    Advice and Information -

    The cost-of-living crisis is putting many people under financial strain, and prescription costs are more than some people can afford to pay. Find out what help is available to help you cover the cost of your medication.

  6. What can the Pharmacy First scheme do for me?

    Advice and Information -

    The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.

  7. 2019 Executive Board meeting minutes

    Report -

    Find out what was discussed at our 2019 board meetings.

  8. Meetings in public policy

    Report -

    Guidelines for members of the public who would like to attend our Board meetings as observers

  9. 2020 Executive Board meeting minutes

    Report -

    Find out what was discussed at our 2020 Board meetings.

  10. 2021 Executive Board meeting minutes

    Report -

    Find out what was discussed at our 2021 board meetings.

  11. Enter and view policy

    Report -

    Here is our guide to enter and view; Healthwatch Sunderland's powers to access health and care services

  12. Our annual report 2013-2014

    Report -

    We are pleased to present our annual report for 2013-2014

  13. Our annual report 2014-2015

    Report -

    We are pleased to present our annual report for 2014-2015

  14. Our annual report 2015-2016

    Report -

    We are pleased to present our annual report for 2015-2016

  15. Our annual report 2016-2017

    Report -

    We are pleased to present our annual report for 2016-2017

  16. Our annual report 2017-2018

    Report -

    We are pleased to present our annual report for 2017-2018

  17. Our annual report 2018-2019

    Report -

    We are pleased to present our annual report for 2018-2019

  18. Our annual report 2019-2020

    Report -

    We are pleased to present our annual report for 2019-2020

  19. Code of conduct policy

    Report -

    Read our code of conduct policy

  20. Complaints policy

    Report -

    Read our complaints policy

  21. Decision making policy

    Report -

    Read our decision making policy

  22. Register of interest policy - January 2023

    Report -

    Read our register of interest policy

  23. Our annual report 2020-2021

    Report -

    We are pleased to present our annual report for 2020-2021

  24. Whistleblowing policy

    Report -

    Read our whistleblowing policy

  25. Volunteer policy

    Report -

    Read our volunteer policy

  26. Safeguarding policies

    Report -

    Read the safeguarding adults and safeguarding children's policies

  27. 2022 Executive Board meeting minutes

    Report -

    Find out what was discussed at our 2022 board meetings.

  28. Our annual report 2021-2022

    Report -

    We are pleased to present our annual report for 2021-2022

  29. Introducing our new Chair

    News -

    We are excited to have Debbie Burnicle as our new Chair.

  30. Your experiences of the COVID-19 vaccination programme

    Report -

    This report covers people’s experiences of receiving their COVID-19 vaccine

  31. Healthwatch England - Annual Report 2021-22

    News -

    Download Healthwatch England's Annual Report to Parliament

  32. Our annual report 2022-2023

    Report -

    We are pleased to present our annual report for 2022-2023

  33. Hospital Discharge Report 2023

    Report -

    This report covers people’s experiences of being discharged from Sunderland Royal Hospital.

  34. 2023 Executive Board meeting minutes

    Report -

    Find out what was discussed at our 2023 board meetings.

  35. Podiatry services 2023

    Report -

    This report highlights patient feedback about proposed changes to NHS podiatry services across Sunderland.

  36. 2024 Executive Board meeting minutes

    Report -

    Find out what was discussed at our 2024 board meetings.