1. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  2. Healthwatch Sunderland refugee engagement event

    Report -

    Read our report around our refugee engagement event.

  3. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  4. 2019 Executive Board meeting minutes

    Report -

    Find out what was discussed at our 2019 board meetings.

  5. Meetings in public policy

    Report -

    Guidelines for members of the public who would like to attend our Board meetings as observers

  6. 2020 Executive Board meeting minutes

    Report -

    Find out what was discussed at our 2020 Board meetings.

  7. 2021 Executive Board meeting minutes

    Report -

    Find out what was discussed at our 2021 board meetings.

  8. Enter and view policy

    Report -

    Here is our guide to enter and view; Healthwatch Sunderland's powers to access health and care services

  9. Our annual report 2013-2014

    Report -

    We are pleased to present our annual report for 2013-2014

  10. Our annual report 2014-2015

    Report -

    We are pleased to present our annual report for 2014-2015

  11. Our annual report 2015-2016

    Report -

    We are pleased to present our annual report for 2015-2016

  12. Our annual report 2016-2017

    Report -

    We are pleased to present our annual report for 2016-2017

  13. Our annual report 2017-2018

    Report -

    We are pleased to present our annual report for 2017-2018

  14. Our annual report 2018-2019

    Report -

    We are pleased to present our annual report for 2018-2019

  15. Our annual report 2019-2020

    Report -

    We are pleased to present our annual report for 2019-2020

  16. Code of conduct policy

    Report -

    Read our code of conduct policy

  17. Complaints policy

    Report -

    Read our complaints policy

  18. Decision making policy

    Report -

    Read our decision making policy

  19. Register of interest policy - January 2023

    Report -

    Read our register of interest policy

  20. Our annual report 2020-2021

    Report -

    We are pleased to present our annual report for 2020-2021

  21. Whistleblowing policy

    Report -

    Read our whistleblowing policy

  22. Volunteer policy

    Report -

    Read our volunteer policy

  23. Safeguarding policies

    Report -

    Read the safeguarding adults and safeguarding children's policies

  24. 2022 Executive Board meeting minutes

    Report -

    Find out what was discussed at our 2022 board meetings.

  25. Our annual report 2021-2022

    Report -

    We are pleased to present our annual report for 2021-2022

  26. Introducing our new Chair

    News -

    We are excited to have Debbie Burnicle as our new Chair.

  27. Your experiences of the COVID-19 vaccination programme

    Report -

    This report covers people’s experiences of receiving their COVID-19 vaccine

  28. Healthwatch England - Annual Report 2021-22

    News -

    Download Healthwatch England's Annual Report to Parliament

  29. Our annual report 2022-2023

    Report -

    We are pleased to present our annual report for 2022-2023

  30. Hospital Discharge Report 2023

    Report -

    This report covers people’s experiences of being discharged from Sunderland Royal Hospital.

  31. 2023 Executive Board meeting minutes

    Report -

    Find out what was discussed at our 2023 board meetings.

  32. Podiatry services 2023

    Report -

    This report highlights patient feedback about proposed changes to NHS podiatry services across Sunderland.

  33. 2024 Executive Board meeting minutes

    Report -

    Find out what was discussed at our 2024 board meetings.