Information & signposting
Our information and signposting service is free and confidential, impartial and independent. We can provide you with information on local health and social care services, including NHS services, community services and care homes.
We can signpost you to the most appropriate complaints process, if you need to make a complaint. Or professional advocacy services if you need support to make a complaint about a health care service.
Even if you are unsure about the support you need, please get in touch on 0191 514 7145. If we don't know the answers, we will find out for you.