Advice and Information -
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.Report -
The purpose of this report was to gain an understanding of how the recommendations from the original Sunderland Extra Care Schemes Report have been implemented.Report -
Read our report on service users views of Sunderland Care & Support, Sunderland equipment services.Advice and Information -
Choosing a care home can be difficult.Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.Advice and Information -
Take a look at what the guidance around visiting your loved ones in care homes means in practice.Response -
Our partnership work has helped local social care service providers adapt services to better meet the needs of its customers.News -
New deep-dive analysis of people's experiences of healthcare communication is a stark reminder of why NHS England and the 42 new Integrated Care Systems need to ensure services abide by the Accessible Information Standard.News -
Sunderland City Council launches Warm SpacesNews -
People in care homes and hospitals will be able to have visitors in all circumstances under law amendment.Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services?Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services.Advice and Information -
National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.Report -
This report highlights the feedback gained from patients of Dr Singh's surgeries at Spingwell House and Harraton.Report -
Having received positive feedback from a number of service users of Deerness Park GP Practice we decided to carry out an enter and view visit to discover what they thought made it a good service.Report -
Read our Patient Participation Groups guide.Report -
Read our report on the Sunderland GP Alliance Medical Practice telephone system.Report -
Read our report on Dr Bhate & Partners GP PracticeReport -
Read our report on the New Washington Medical Group mergerReport -
Read our report on the feedback we received on the Sunderland GP Extended Access service.Advice and Information -
Wound care hubs across the city of SunderlandAdvice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.Advice and Information -
If you need to see a GP in the evening, at weekends or on bank holidays, Sunderland's Extended Access Service can help.News -
Six golden rules video to help patients have follow up conversations with their GP after being recommended to take medication by mouth for osteoporosisAdvice and Information -
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.Report -
This report covers people's experiences of accessing their GP practiceNews -
Access to the Sunderland GP enhanced service over Christmas and New YearNews -
Find your nearest open pharmacy during the August Bank Holiday. These are opening times for bank holidays only.Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
