Urgent Treatment Centres (UTC)

Urgent Treatment Centres, what they are and the role they play within the urgent and emergency care system
Ambulances outside of Sunderland Royal Hospital

Urgent treatment centres (UTC) are a facility you can go to if you need urgent medical attention but it's not a life-threatening situation. The best way to access NHS urgent care services is to contact your GP practice or pharmacy, or call NHS 111 when they are closed.

UTCs offer appointments that can be booked through NHS 111 (telephone and online) and are equipped to investigate, diagnose, and deal with many of the most common injuries and illnesses people attend Emergency Departments (A&E) for.

People who go to a UTC are typically:

  • mobile and able to move around
  • in need of same day treatment.

People may also need some investigative tests to be carried out while they are in the UTC.

Find out more about when to visit a UTC.

Urgent Treatment Centre in Sunderland

Sunderland’s Urgent Treatment Centre (UTC), is now located at Sunderland Royal Hospital, Kayll Road, Sunderland SR4 7TP, next to the Adult Emergency Department.

The UTC provides care for minor injuries and illnesses that require urgent treatment, but are not life-threatening. It is open from 8am to midnight, seven days a week, including bank holidays. Patients are advised to book an appointment via NHS 111 or through a GP referral, however patients can just 'walk in.' 

Opening Times:

8am-midnight, seven days a week

Emergency care

Please keep 999 and the Emergency Departments (A&E) for serious or              life-threatening illness or injuries only. If your health need is not an emergency, you may be referred to a different service on arrival.