How we work

We are here to listen to what you like about services and what you think could be improved. No matter how big or small the issue, we want to hear about it.

Where possible, we will let you know when changes are planned to services in our community and help you have a say. We will also encourage those in charge of local care to involve you when changes are being planned to services.

You can also speak to us to find information about health and social care services available locally.

Our approach

People's views come first - especially those who find it hardest to be heard.

We champion what matters to you and work with others to find ideas that work. We are independent and committed to making the biggest difference to you. 

Have your say

Tell us your experience of health and social care services and help make care better.

Find out more

Advice and information

Find out about more about how we can help you access the support you need to live well.

Find out more


South Tyneside and Sunderland NHS Foundation Trust’s episode of ‘Our People Podcast’

Please have a listen to South Tyneside and Sunderland NHS Foundation Trust’s episode of ‘Our People Podcast’. Our very own Wendy Hadlington and Sheila Scott who works at Healthwatch South Tyneside, talk about the work that is going on at our hospitals and around the community to help improve services and to ensure patients have the best treatment possible. Wendy also discusses how Outpatients Department at Sunderland Royal Hospital won the Star Award.

Our Board

Meeting room with table

Find out more about our Board.

Meet our Board

Our staff

Healthwatch Staff

Meet our staff.

Meet the team