Enter & view, Sunderland Eye Infirmary, 2016

Summary

Trained Healthwatch Sunderland authorised representatives were selected to carry out the visit.

Standard questions were asked to both patients and staff and the Enter and View team spoke with 13 patients in total and assisted with the completion of a questionnaire. Four staff from different departments were also spoken to in person.

We visited the Accident and Emergency Department, the Macular Unit, Haygarth Ward and the Outpatients Department.