Advice and Information

Your experience of the COVID-19 vaccination programme - April 2021
Read our report on what you told us about your experiences of the COVID-19 vaccination programme.
Report

What can you expect when you’re discharged from hospital?
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.
Advice and Information

Your experience of the COVID-19 vaccination programme - March 2021
Read our report on what you told us about your experiences of the COVID-19 vaccination programme.
Report
Report
Report

How to communicate better with people with hearing loss
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.
Advice and Information

Care home life - useful online activites
To promote health and wellbeing we have compiled this booklet packed full of Christmas events, leisure interests, crafts and much more.
Report

What support can I get as a carer?
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.
Advice and Information

Looking after someone? Know your rights
Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.
Advice and Information

Care home use of social media - November 2020
Read our report on how care homes in Sunderland are using social media during the pandemic.
Report

What you told us about COVID-19 – mini reports - July 2020
Read our mini reports on what you told us about services during the COVID-19 pandemic.
Report