Care home use of social media - November 2020

Read our report on how care homes in Sunderland are using social media during the pandemic.
Healthwatch graphic, person in front of a house


As care homes across the country closed their doors to visitors to reduce the risk of COVID-19 spreading to residents and staff, residents and their friends and families were suddenly disconnected and unable to see each other.

Three Healthwatch Sunderland volunteers have looked at how our care homes in Sunderland have utilised social media platforms as one way to interact and stay connected with friends, families, and the wider community during this time.

This short document outlines what our volunteers found and shares some of the good practice they noted.


Download our mini report

Care home use of social media - November 2020

Share your thoughts

You can help make health and care services better by sharing your experiences and ideas.

Talk to us