Teenage boy and girl having a conversation using sign language
Disabled people report being blocked from NHS care due to poor communications
New deep-dive analysis of people's experiences of healthcare communication is a stark reminder of why NHS England and the 42 new Integrated Care Systems need to ensure services abide by the Accessible Information Standard.
News
Dentist
Better access to NHS dental services under new reforms
Patients across the country will benefit from improved access to dental care under changes announced by NHS England today.
News
Man in bed with nurse - caring
What should happen if you or someone you know experiences a fragility fracture?
A patient and carer resource for members of the public who have experienced a fragility fracture
News
Man at home with carer
Respite services in care homes in Sunderland
Care homes offering day and holiday respite services in Sunderland
Advice and Information
Two women sitting in a chair holding papers smiling at the camera
Let’s make mammograms easy
We demonstrate how we have successfully campaigned for accessibility improvements to national breast screening programme
News
Two women at a Healthwatch Sunderland engagement event smiling at the camera
Our annual report 2021-2022
We are pleased to present our annual report for 2021-2022
Report
Two women sitting in a chair holding papers smiling at the camera
Easy read breast screening recall letters now available for all patients who require them nationally
We demonstrate how self-advocacy works in joint appeal for easy access to breast services
Response
Graphic illustration of NHS guides to services
Choosing the right NHS service
Your quick guide to making the right health and care choices in Sunderland
Advice and Information
Healthwatch volunteer speaking to a grandparent and child at an event
Carers and the impact of COVID-19
This report covers the views of those individuals who responded to our survey which looked at Carers and the Impact of COVID-19.
Report
Two people looking at a folder outside a hospital
Discharge to access carer survey
If someone you care for has recently been discharged from either South Tyneside District Hospital or Sunderland Royal Hospital they would like to hear from you.
News
Man standing on steps
Support and treatment for Long Covid
It’s easy to feel isolated and alone when struggling with Long Covid, but we are here to help to you find the support and treatment you need.
Advice and Information
Woman standing in front of a building
What is Long Covid?
Confused about Long Covid? Find out the common symptoms and when to get support.
Advice and Information