Woman with child with disability reading
What support can I get as a carer?
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.
25 November 2020
Advice and Information
Healthwatch Volunteer at a community event speaking to a woman in a wheelchair
Looking after someone? Know your rights
Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.
25 November 2020
Advice and Information
Healthwatch graphic, person in front of a house
Care home use of social media - November 2020
Read our report on how care homes in Sunderland are using social media during the pandemic.
19 November 2020
Report
Ambulance parked outside A&E
Think you need to go to A&E? Call NHS 111 first
The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones.
3 November 2020
Advice and Information
Healthwatch Sunderland report cover - Healthwatch graphic of virus
What you told us about COVID-19 – mini reports - July 2020
Read our mini reports on what you told us about services during the COVID-19 pandemic.
14 October 2020
Report
Healthwatch Sunderland report cover - Healthwatch graphic of virus
What you told us about COVID-19 – general health & wellbeing - July 2020
Read our report on what you told us about services during the COVID-19 pandemic.
11 August 2020
Report
Woman stood infront of an elevator
Getting the most out of the virtual health and care experience
National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
28 July 2020
Advice and Information
Healthwatch Sunderland report cover - Woman looking at the camera
Our annual report 2019-2020
We are pleased to present our annual report for 2019-2020
9 July 2020
Report
Healthwatch Sunderland report cover - Healthwatch graphic NHS service front door entrance
Sunderland GP Extended Access service evaluation - March 2020
Read our report on the feedback we received on the Sunderland GP Extended Access service.
9 June 2020
Report
Healthwatch Sunderland report cover - Healthwatch graphic of two people in a house
Care home life good practice report – January 2020
Read our report on our evaluation of our care home life – what it’s really like reports.
1 June 2020
Report
Healthwatch Sunderland report cover - Healthwatch graphic of two people, one in a wheelchair
Wheelchair services feedback – March 2020
Read our report on what we were told about wheelchair services in Sunderland.
19 May 2020
Report
Woman looking out of window, looking pensive
What is domestic abuse and how can I get support?
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
4 May 2020
Advice and Information