Holy Cross Nursing & Residential Care Home

Our ‘care home life – what it’s really like’ reports highlight residents, family and friends, staff and manager’s views to give people looking for a suitable care home a real sense of what a care home may be like to live in.
Healthwatch graphic, social care, two people

Summary

We have visited Holy Cross Nursing & Residential Care Home, the visits were carried out by Healthwatch Sunderland staff and volunteers who are trained so that they can effectively capture the resident’s experience.

At the visits residents were asked a range of questions via a set questionnaire. The questions were designed to reflect the objectives of the visit. Observations were made on the physical environment and staff/resident interaction etc.

Downloads

View our Holy Cross Nursing & Residential Care Home reports

November 2019

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