Health & care - where to go for what

This report covers people's insights into their awareness of available adult social care services.

Summary

From December 2024 to March 2025, in collaboration with Sunderland City Council, we developed and launched a survey to gather insights into people's awareness of available adult social care services and how they seek the relevant information, advice, and guidance so that they can make informed choices and access the right support. This area of work is a priority for Healthwatch Sunderland for the 2024-2025 period.

This report summarises the responses of the 154 individuals who completed the survey during this time. 

Thank you

Can we take this opportunity to say a big thank you to everyone who took the time to complete the survey - Your feedback has the power to make change!

Read our report

During this research, we heard from the general public that many of them did not know where to go for social care support.  

In response to this, we have developed this document to support people when they need social care support:

Read the information booklet

Looking for information about health and care?

Find advice and information to help you stay well and make decisions about your health and social care support.

Find advice and information

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