Advice and Information

Getting started with the NHS App
Video guidance showing how to use the NHS App step by step. These videos show you how to navigate the NHS App and use its services.

Health & care - where to go for what
Supporting people to stay safe, well, and independent with the right support in place.

NHS support for refugees and people seeking asylum
Are you a refugee or seeking asylum in England? Learn about how to access NHS care and what services you’re entitled to.

What choices do you have at your GP practice?
Healthwatch England have published new research showing that there are significant gaps between the choices patients want when booking a GP appointment and the ones they are offered. But what choices should you get at your GP practice?
Support for people with memory difficulties or dementia
Support available in Sunderland for people experiencing memory difficulties or dementia and their carers

What can I do while waiting for an ADHD assessment?
Waiting for an attention deficit hyperactivity disorder (ADHD) assessment can take a long time. What support is available for people while they wait?

Your right to an NHS dentist
Does signing up with your dentist work the same way as registering with your GP? If you think the answer is yes, you're not alone.

NHS 111: Booking your A&E appointment
Learn what NHS 111 is and how you can use the service to book an A&E appointment

Getting a second opinion about your care
A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment plan. What are the new rules about second opinions and and how can you request one?

Community Equipment Services
Where to find equipment and minor adaptations to help you live safely and independently at home.

