Two people looking at a folder outside a hospital
Does the NHS have to provide an interpreter?
Do you know about your rights to language support in NHS settings?
19 May 2022
Man talking to a receptionist
Where can I go to get help for my health out of hours?
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
8 April 2022
Women walking outside a hospital
What medical support are you entitled to if you’re new to the UK?
For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.
25 March 2022
A woman having a lateral flow covid test
What do the new government guidelines mean for COVID-19 testing?
COVID-19 testing rules have now changed across England. Find out the latest information on where to go to get tested, which test is most suitable for you, and what to do if you get a positive COVID-19 test result.
25 February 2022
A jumble of tiles with black letters on them
NHS jargon and acronyms explained
The NHS sometimes uses jargon and acronyms that can be difficult to make sense of. We've found a selection of reliable resources that explain, in plain English, many of the terms that you may see used in NHS correspondence, online, or in the media.
16 February 2022
Young woman helping an elderly gentleman work a tablet
The Accessible Information Standard – what you can expect from services
The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care. Here’s some key information about the accessible communications you should expect from services.
18 January 2022
Headshot of a young woman
Where to go for support when you have an eating disorder
Eating disorders are complex mental illnesses that anyone can develop, regardless of age, income and ethnicity. Take a look at some of the common signs of eating disorders and where to go for support if you need help.
10 January 2022
Woman alone at home
How to look after your mental health while self-isolating with COVID-19
The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating.
6 January 2022
Lady at reception in a health service
Diabetes care during booster roll out and winter pressures
Support for people in the North of England
21 December 2021
Patient speaking to a receptionist
Sunderland Extended Access Service - out of hours GP appointments
If you need to see a GP in the evening, at weekends or on bank holidays, Sunderland's Extended Access Service can help.
9 December 2021
Patient talking to his GP
Top tips to get the most out of your GP appointment
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.
27 October 2021
Man at home with carer
What is adult social care?
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.
27 October 2021