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Advice and information

Man standing infront of a Healthwatch Talk to Us sign at a community event
How to communicate better with people with hearing loss
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.
21 December 2020
Woman washing her hands
Information on Coronavirus
Read the latest advice and information from NHS England and Public Health England about the Coronavirus.
21 December 2020
Woman with child with disability reading
What support can I get as a carer?
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.
25 November 2020
Healthwatch Volunteer at a community event speaking to a woman in a wheelchair
Looking after someone? Know your rights
Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.
25 November 2020
Woman stood infront of an elevator
Getting the most out of the virtual health and care experience
National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
28 July 2020
Woman looking out of window, looking pensive
What is domestic abuse and how can I get support?
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
4 May 2020
Man at a Healthwatch meeting looking at the camera
What's the difference between social distancing, self-isolation and shielding?
Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you.
6 April 2020
A mother with her son and daughter in a park
Someone I love has died - where can I find support
Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
24 March 2020
A nurse standing in a hallway in a hospital
Wound Care Hubs
Wound care hubs opening up at locations across the city of Sunderland
6 January 2020
A woman outside a hospital
Should I see a pharmacist instead of a doctor?
​​​​​​​Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.
4 January 2020
Woman sitting on a picnic blanket with her baby
Where can I go for support for my mental health as a parent?
We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.
17 October 2019
Two women walking next to an ambulance
Do you need help travelling to NHS services?
Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
26 September 2019
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