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Advice and information

Three women sat waiting in a hospital corridor
Accessibility checklist for GP surgeries
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.
29 July 2019
Dental tools
What should you expect when it comes to care for your teeth?
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
24 July 2019
An elderly man wearing a hat smiling at the camera
Thinking about end of life care for you and your family
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.
5 June 2019
Woman stood in front of an ambulance
Do you need help getting to hospital?
Find out what support is available to help you travel to your hospital appointments.
22 May 2019
A man and a woman standing looking at the camera
Registering with your GP: understanding your rights
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
1 April 2019
Nurse talking to a patient
Safeguarding issues
Do you think you may have a safeguarding issue? Find out what you need to do.
21 January 2019
Screengrab from the video
Mental health self-referral
Information on how you can self-refer if you have a common mental health problem such as anxiety or depression?
8 July 2018
Two women stood in a courtyard with their arms round each other
What should you expect from home care services?
The number of people being cared for in their own homes is increasing but what should you expect from home care services?
29 August 2017
An elderly woman smiling at the camera
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017
Dentist wearing goggles and mask
10 top tips to get the most out of your dental appointment
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.
29 November 2016
A nurse standing in a hallway in a hospital
10 top tips to get the most out of your GP appointment
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
25 November 2015
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