1. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  2. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  3. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  4. Getting the most out of the virtual health and care experience

    Advice and Information -

    National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  5. Enter & view, Springwell House & Harraton Surgery - 2018

    Report -

    This report highlights the feedback gained from patients of Dr Singh's surgeries at Spingwell House and Harraton.

  6. Enter & view, Deerness Park, GP Practice

    Report -

    Having received positive feedback from a number of service users of Deerness Park GP Practice we decided to carry out an enter and view visit to discover what they thought made it a good service.

  7. Development of Patient Participation Groups (PPGs)

    Report -

    Read our Patient Participation Groups guide.

  8. GP Alliance Medical Practice telephone system 2018

    Report -

    Read our report on the Sunderland GP Alliance Medical Practice telephone system.

  9. Dr Bhate & Partners patient feedback - October 2018

    Report -

    Read our report on Dr Bhate & Partners GP Practice

  10. New Washington Medical Group - how are things going since the merger? - November 2018

    Report -

    Read our report on the New Washington Medical Group merger

  11. Sunderland GP Extended Access service evaluation - March 2020

    Report -

    Read our report on the feedback we received on the Sunderland GP Extended Access service.

  12. Wound Care Hubs

    Advice and Information -

    Wound care hubs across the city of Sunderland

  13. Top tips to get the most out of your GP appointment

    Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.

  14. Sunderland Extended Access Service - out of hours GP appointments

    Advice and Information -

    If you need to see a GP in the evening, at weekends or on bank holidays, Sunderland's Extended Access Service can help.

  15. Six golden rules for stronger bones

    News -

    Six golden rules video to help patients have follow up conversations with their GP after being recommended to take medication by mouth for osteoporosis

  16. What is a GP referral and how can you get one?

    Advice and Information -

    When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.

  17. GP access report

    Report -

    This report covers people's experiences of accessing their GP practice

  18. Opening hours Sunderland enhanced access service

    News -

    Access to the Sunderland GP enhanced service over Christmas and New Year

  19. August Bank Holiday Pharmacy opening hours

    News -

    Find your nearest open pharmacy during the August Bank Holiday. These are opening times for bank holidays only.

  20. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.