1. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  2. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  3. What can you expect when you’re discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  4. Enter & view, Sunderland Eye Infirmary, 2016

    Report -

    Having received positive feedback from a number of service users of Sunderland Eye Infirmary we decided to carry out an enter and view visit to discover what they thought made it a good service.

  5. Report on Call for Evidence: Elderly Hospital Care, Hospital Discharge & Dementia Identification

    Report -

    This report covers the findings that the Healthwatch Sunderland staff found around concerns over hospital discharge, elderly hospital care and dementia identification.

  6. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  7. NHS trial new cancer test

    News -

    Thousands of people in Northumberland invited to help NHS trial new cancer test

  8. Discharge to access carer survey

    News -

    If someone you care for has recently been discharged from either South Tyneside District Hospital or Sunderland Royal Hospital they would like to hear from you.

  9. New international nurses welcomed to Trust

    News -

    New NHS staff welcomed to the North East as Trust looks to keep international talent here in our region

  10. 2019 Executive Board meeting minutes

    Report -

    Find out what was discussed at our 2019 board meetings.

  11. Meetings in public policy

    Report -

    Guidelines for members of the public who would like to attend our Board meetings as observers

  12. 2020 Executive Board meeting minutes

    Report -

    Find out what was discussed at our 2020 Board meetings.

  13. 2021 Executive Board meeting minutes

    Report -

    Find out what was discussed at our 2021 board meetings.

  14. Enter and view policy

    Report -

    Here is our guide to enter and view; Healthwatch Sunderland's powers to access health and care services

  15. Our annual report 2013-2014

    Report -

    We are pleased to present our annual report for 2013-2014

  16. Our annual report 2014-2015

    Report -

    We are pleased to present our annual report for 2014-2015

  17. Our annual report 2015-2016

    Report -

    We are pleased to present our annual report for 2015-2016

  18. Our annual report 2016-2017

    Report -

    We are pleased to present our annual report for 2016-2017

  19. Our annual report 2017-2018

    Report -

    We are pleased to present our annual report for 2017-2018

  20. Our annual report 2018-2019

    Report -

    We are pleased to present our annual report for 2018-2019

  21. Our annual report 2019-2020

    Report -

    We are pleased to present our annual report for 2019-2020

  22. Code of conduct policy

    Report -

    Read our code of conduct policy

  23. Complaints policy

    Report -

    Read our complaints policy

  24. Decision making policy

    Report -

    Read our decision making policy

  25. Register of interest policy - January 2023

    Report -

    Read our register of interest policy

  26. Our annual report 2020-2021

    Report -

    We are pleased to present our annual report for 2020-2021

  27. Whistleblowing policy

    Report -

    Read our whistleblowing policy

  28. Volunteer policy

    Report -

    Read our volunteer policy