Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services.Advice and Information -
National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.Report -
This report highlights the feedback gained from patients of Dr Singh's surgeries at Spingwell House and Harraton.Report -
Having received positive feedback from a number of service users of Deerness Park GP Practice we decided to carry out an enter and view visit to discover what they thought made it a good service.Report -
Read our Patient Participation Groups guide.Report -
Read our report on the Sunderland GP Alliance Medical Practice telephone system.Report -
Read our report on Dr Bhate & Partners GP PracticeReport -
Read our report on the New Washington Medical Group mergerReport -
Read our report on the feedback we received on the Sunderland GP Extended Access service.Advice and Information -
Wound care hubs across the city of SunderlandAdvice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.Advice and Information -
If you need to see a GP in the evening, at weekends or on bank holidays, Sunderland's Extended Access Service can help.News -
Six golden rules video to help patients have follow up conversations with their GP after being recommended to take medication by mouth for osteoporosisAdvice and Information -
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.Report -
This report covers people's experiences of accessing their GP practiceNews -
Access to the Sunderland GP enhanced service over Christmas and New YearNews -
Find your nearest open pharmacy during the August Bank Holiday. These are opening times for bank holidays only.Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.Report -
Find out what was discussed at our 2019 board meetings.Report -
Guidelines for members of the public who would like to attend our Board meetings as observersReport -
Find out what was discussed at our 2020 Board meetings.Report -
Find out what was discussed at our 2021 board meetings.Report -
Here is our guide to enter and view; Healthwatch Sunderland's powers to access health and care servicesReport -
We are pleased to present our annual report for 2013-2014Report -
We are pleased to present our annual report for 2014-2015Report -
We are pleased to present our annual report for 2015-2016Report -
We are pleased to present our annual report for 2016-2017Report -
We are pleased to present our annual report for 2017-2018Report -
We are pleased to present our annual report for 2018-2019Report -
We are pleased to present our annual report for 2019-2020Report -
Read our code of conduct policyReport -
Read our complaints policyReport -
Read our decision making policyReport -
Read our register of interest policyReport -
We are pleased to present our annual report for 2020-2021Report -
Read our whistleblowing policyReport -
Read our volunteer policyReport -
Read the safeguarding adults and safeguarding children's policies
